Getting Started

How do I register in the online world?

Chloe Rocks

Go to buildabearville.com and click on the “PLAY” button.  Then you will
select “Click here to sign up for FREE”.  Follow the directions
to choose a password and create your own character, expressing your personality
by choosing skin color, hairstyle and fashions – over 200,000 options!

 

Build-a-Bear Workshop

Once you’ve logged in, you can visit the virtual Build-A-Bear Workshop® store
in Town Square to bring your furry friends to life online.

 

How much does it cost to play at buildabearville.com?

Logo Bearville

It’s free to play at buildabearville.com.  There are no membership fees! For even
more furbulous fun, you can bring the furry friends you make at Build-A-Bear Workshop
stores or at www.buildabear.com to life
in our online world for free.

 

Bringing your furry friend to life

How do I bring my Build-A-Bear Workshop furry friend to life online?

NPC

To bring your furry friend to life online:

  • – Log into your buildabearville.com account
  • – Go to the virtual Build-A-Bear Workshop store
  • – Give the Bear Builder® associate the animal ID and key code found on your
    furry friend’s birth certificate

Your furry friend will jump into your cool virtual backpack and you’ll be ready
to explore the world together.

 

What do I get when I register my furry friend at buildabearville.com?

Each new Build-A-Bear Workshop stuffed animal friend comes with cool virtual stuff.
Plus, make our newest friends and get 1,000 BONUS Bear Bills!

Gifts

 

Why do some furry friends come with 1,000 bonus Bear Bills?

1,000 BearBills

Whenever a new furry friend arrives at Build-A-Bear Workshop stores, you can get
1,000 extra Bear Bills free just for bringing it to life online within a month of
its arrival date.

 

Getting Around

How do I go places in Bearville – the online world?

Triangle

You can make your avatar walk by clicking where you want to go on the screen. Step
on the triangles to go to the next screen.

 

Pawprint

Step on the pawprints to enter buildings and to look at the catalogs in stores.

 

Is there a map of Bearville?

Map button

Once you are logged into the virtual world, look at the top right of your screen
to find a map button. Click it to bring up the World Map. You can see all of the
locations in the online world this way. Click on a location and you will be transported
directly there.

 

How do I change dens?

Den's choice

Each time you log into the virtual world, you’ll have to select a den to play in.
You can choose any den you want, or click a friend’s name in your list to join them
in their den!


 

Button change den in PDA

Once you’re logged in, you can change dens at any time by selecting «Change
Den» under «Settings» /<<Options>> in your CyBearZone.

 

How do I see my inventory or change what I’m wearing?

Chloe Rocks

You can view your stuff by clicking on the «My Stuff» button at the
bottom right of your screen.

 

Inventory

On the left you’ll see your number of Bear Bills, Bearville Outfitters credits and
your stuff. Use the buttons at the top to see the different categories – clothing,
accessories, furniture, miscellaneous, furry friends’ items and more.

 

Inventory

On the right of your screen you’ll see your character, or if you click the Furry
Friend tab, you’ll see the furry friend currently in your backpack. Select items
on the left and you’ll see your character or furry friend wearing them on the right.



Furniture will only show up in your «My Stuff» if you haven’t placed
it in your Cub Condo house.


 

How do I sit on furniture?

Avatar sit on furniture

Your character can sit on furniture in your Cub Condo house and in certain seating
areas throughout the world! Just click where you’d like to sit and, if possible,
your character will take a seat!

 

Bear's menu

In your Cub Condo, you can also ask your Furry Friends to sit by double clicking
on them and choosing «Sit down.»

 

How do I dance?

Button moves

To dance or do a move, just click on the «Moves & Food» button at
the bottom right of your screen and select your move.

 

Friends & Chatting

What are the different types of chat?

Silent Chat

By choosing this option, you will not be able to chat, but you can still use emoticons
to express the way you feel. You will not see anyone else chatting.

Instant Chat

Instant Chat is available to all citizens of the online world. To chat, just choose
from the list of pawsome things to say! You will only see other citizens chatting
with Instant Chat.

Safe Open Chat

Safe Open Chat is available to citizenswith their parent’s permission. To chat,
just type in the chat bar at the bottom of your screen. You will only be allowed
to use words that are in our approved dictionary.

How can I change my chat type?

Chloe Rocks

You can change your chat options by selecting the chat type you would like under
«Settings>>/<<Options» in your CyBearZone. An email will
be sent to your parents so they can approve your changes.

 

Why are some of the words I’ve typed red?

Words in red are not in our approved dictionary and cannot be said in the world.
You will need to try saying your message in a different way.

How do I make friends?

Chloe Rocks

To ask another citizen to be your friend, just double click on their character and
select «Add Friend». If they accept, you’ll become friends and appear
in eachothers’ Furbulous Friends Lists.

 

Can I ignore someone if they are bothering me?

Buddy list button

To ignore another citizen, just double click on their character and select «Ignore».
You will no longer see them on your screen.

 

Avatar's menu - Ignore

To un-ignore, go to your Furbulous Friends List by clicking on the friends button
at the bottom left of your screen. Choose the citizen under «Ignored»
and select «Stop Ignoring».

 

How do I report a player for bad behavior?

Report this player

Some types of behavior are unacceptable, such as using bad language, cheating or
asking for personal information like real names or phone numbers. If you see another
citizen doing any of these things, you can report them by double clicking on their
character and selecting «Report this player». You will be asked a few
questions about what happened and the Bearville team will take care of the rest.

 

Playing & Shopping

How do I find games to play?

Game's button

There are a few ways to find games in Bearville. You can visit our game page found
on buildabearville.com and play some games, however you won’t receive Bear Bills
unless you log into your account.  You can also long into our virtual world
and have your avatar walk around to discover all the pawsome games for yourself
or click the Game button in the upper left corner of your screen and select the
game you would like to play.

 

What are animal adventures?

Animal adventures are quests that you play with your furry friend. They are only
available for Build-A-Bear Workshop® furry friends made after October 2007.
You’ll be awarded Bear Bills – the official virtual currency of Bearville
– to spend in the world when you complete your adventure.

 

I’m on an animal adventure and I can’t get back in to complete it, why?

Chloe Rocks

Make sure the furry friend you started the animal adventure with is the same one
you are carrying when you enter the Libeary. Each furry friend gets its own animal
adventure.

 

What are Bear Bills & how do I earn them?

1,000 BearBills

Bear Bills are the official virtual currency of Bearville. They can be earned by
bringing a new furry friend to life, playing games and quests and by completing
animal adventures with your furry friend.

 

Where can I buy clothes or furniture?

Chloe Rocks

You can buy clothes for your online character in the PawletteCoufur® boutique
in the Furbulous Fashion District, furniture for your Cub Condo house in the Bear
Stuff® store in Town Square and new rooms for your Cub Condo in the LumBear
Yard in the Market Place.



Plus, you can use store credits to buy exclusive stuff for your character, furry
friend and Cub Condo house at the Bearville Outfitters in Town Square. You can earn
store credits by making purchases at your local US, UK or Canadian Build-A-Bear
Workshop store and at www.buildabear.com
or www.buildabear.co.uk.

 

 

Where can I buy clothing for my furry friend?

Bearville Outfitter

The only place to buy clothing for your furry friend is at the Bearville Outfitters
store in Town Square. You’ll need Bearville Outfitters credits to shop, and you
can get them by making purchases at your local US, UK or Canadian Build-A-Bear Workshop
store and at www.buildabear.com or
www.buildabear.co.uk
, or by buying them directly at
www.buildabear.com
or www.buildabear.co.uk.

 

How do I shop at the Bearville Outfitter?

When you make a purchase at a US, UK or Canadian Build-A-Bear Workshop store or
online at www.buildabear.com or
www.buildabear.co.uk
, you can shop for free exclusive virtual stuff for
your furry friend and online character!

Plus, now you can buy Bearville Outfitters credits at
www.buildabear.com
or www.buildabear.co.uk!

To shop in the Bearville Outfitter:

  • – Log into your buildabearville.com account
  • – Go to the virtual Build-A-Bear Workshop store
  • – Give the Bear Builder associate the receipt code found at the bottom of your receipt
    or enter your web code purchased on www.buildabear.com
  • – You will get virtual credit(s) to shop at the Bearville Outfitters store

 

What’s trading?

Avatar's memu - Ask for trade

Trading is a pawsome way to find cool stuff, or get rid of items you don’t need
anymore. If you want to trade, double-click on another character in the world and
select «Ask to Trade».

 

Chloe Rocks

If they accept, you’ll see your trade menu. When it’s your turn, add items and/or
Bear Bills from your inventory to the trade. The meter at the top of the screen
will tell you how fair the trade is. When you’re done, click the checkmark in the
center of the screen. Once both of you approve, your trade will be complete!

 

Block trade choice - PDA

You can block trade requests if you like, by checking the «Block Trade»
button under «Settings>>/<<Options» in your CyBearZone.

 

Your Cub Condo® house

What is a Cub Condo house & how do I get one?

Your cub condo house

A Cub Condo house is a place for your character and furry friends to call home!
Once you’ve brought at least one furry friend to life online, you’ll have access
to your Cub Condo house. You can visit it by going to the Neighborhood, or by clicking
the house button at the top right of your screen.

You can also choose to visit another character’s Cub Condo house.

 

Where do my furry friends live?

Your cub condo house

Your furry friends live in your own Cub Condo house with your online character.
Each friend you bring to life online comes with its’ own new room for your
Cub Condo house.

 

Chloe Rocks

In your Cub Condo house and during certain games and animal adventures, your furry
friends will be out of their backpack, stretching their paws, walking around with
you, and sometimes even dancing. By double clicking on your furry friends when they’re
out of your backpack, you can ask them to do cool stuff like have a snack or look
out the window.

 

How do I get from room to room in my Cub Condo house?

Chloe Rocks

You can use the room’s button to see a floor plan. Click on any room in your
floor plan to go straight there!

 

How can I decide who can visit my Cub Condo house?

Chloe Rocks

From the Cub Condo complex menu, you can select Options to select who is allowed
to visit your house. You can choose to allow everyone, only friends, or no one to
visit.

 

How can I decorate my Cub Condo house?

Furniture's button

You can customize the inside and outside of your Cub Condo house to show off your
own pawsonal style!

To add furniture, accessories or flags:

  • – Click on the chair button

 

Furniture
  • – Drag the item you would like to add from the furniture menu on the left side of
    the screen
  • – Click where in your room you want the item to go

 

Chloe Rocks
  • – To move, rotate or remove an item after placing it in your room, click on it and
    select from the pop-up menu

Keep in mind that flags can only be hung on the outside of your Cub Condo house.

 

Paintbrush button

To change paint or wallpaper:

  • – Click on the paintbrush button
  • – Choose wallpaper by clicking on the paper button and selecting a design
  • – Choose paint color by clicking on the color palette and selecting a color
  • – Apply your paint or wallpaper by clicking on the walls you’d like to change

 

Free Stuff

How can I get free gifts?

Logo bearville

There are many ways to get free gifts in our online world!

  • – Sometimes furry friends hanging out in the world have cool gifts you can get just
    by clicking on them!

 

Furtastic Fountain
  • – The Furtastic Fountain game in Town Square gives you a prize of Bear Bills or
    something special each day you play.
  • – Special visitors like ChloeRocks sometimes have gifts to share.
  • – Promotions in your local Build-A-Bear Workshop store often come with a virtual
    gift too!

 

How do I redeem a code for a free virtual gift?

Chloe Rocks

To get your virtual gift:

  • – Log into your buildabearville.com account
  • – Go to the virtual Build-A-Bear Workshop® store and give the associate your
    web code
  • – Your gift will automatically appear in your «My Stuff»

 

What’s a virtual party room & how do I get one?

Party room

A virtual party room is a special gift you get just for hosting a Build-A-Party®
cele-bear-ation at a US, UK or Canadian Build-A-Bear Workshop store! Your party
confirmation letter will include a code you can redeem for your new room. Plus,
you’ll also get party clothes, a new move and enough party gifts to share with up
to 20 online friends!

 

Build-a-bear workshop

To redeem your party room:

  • – Log into your buildabearville.com™ account
  • – Go to the virtual Build-A-Bear Workshop store
  • – Give the Bear Builder associate your party confirmation number (from your confirmation
    letter), party date and time
  • – Your party room will automatically appear in your Cub Condo house

 

As a Stuff Fur Stuff® club member, can I earn free stuff in Bearville?

Chloe Rocks

Yes! Stuff Fur Stuff club members enjoy exclusive virtual Paw Perks® benefits!
Members earn 100 Bear Bills* to spend in Bearville for every $1 spent in store and
at www.buildabear.com. You must be a Stuff Fur Stuff club member at the time of
purchase to be eligible for rewards.

 

*Bear Bills™ are not lawful tender in the United States, Canada and the United
Kingdom and exist only for exchange in the virtual world of Bearville.



Bear Bills may not be redeemed for cash, merchandise or other consideration. 
This is a promotion open only to residents of the United States, Canada and the
United Kingdom and Bear Bills may not be transferred, or copied, and no facsimiles
may be made, or presented for payment or redemption.  This promotion may be
discontinued at any time at the discretion of Build-A-Bear Retail Management, Inc.

 

 

To get your Bear Bills:

  • – Log into your buildabearville.com™ account
  • – Go to the virtual Build-A-Bear Workshop® store
  • – Give the Bear Builder associate your Stuff Fur Stuff number and receipt code found
    on your receipt
  • – Your Bear Bills will automatically appear in your «My Stuff»

To join our Stuff Fur Stuff club, visit a store or go to
http://mystuff.buildabear.com
or call (toll free) 1-877-789-BEAR (2327).

(Available to U.S. and Canada residents only.)

 

News & More Help

Where can I find Bearville news?

Furry News

You can always find the latest Bearville news in the Bearville Times! It opens each
time you log in to the online world, or you can find it by clicking on the Bearville
Times button in your About Me section of your CyBearZone.

 

What happens if my Bearville screen turns black or freezes?

Wait a couple of seconds to see if the page will load. If it doesn’t, try refreshing
your browser by clicking the refresh button or by pushing the F5 key on your keyboard.

 

What are CyBearGuides?

Cyberguide

CyBearGuides are beary special citizens that work for Bearville. Their job is to
help other citizens.

 

Where should I go if I have more questions about buildabearville.com?

Cyberguide

If you have a question or just need a helping paw, email vwhelp@buildabear.com and
we will do our beary best to get back to you as soon as possible! You can also look
for more FAQs when by clicking on the button with 3 question marks (???) once you
are logged into the virtual world.

 

*Bear Bills™ are not lawful tender in the United States, Canada and the United
Kingdom and exist only for exchange in the virtual world of Bearville™. Bear
Bills may not be redeemed for cash, merchandise or other consideration. This is
a promotion open only to residents of the United States, Canada and the United Kingdom
and Bear Bills may not be transferred, or copied, and no facsimiles may be made,
or presented for payment or redemption. This promotion may be discontinued at any
time at the discretion of Build-A-Bear Retail Management, Inc.